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9 Cheapest Help Desk Software for Small Business of 2026

By the Rankozo research desk · Updated November 9, 2026

Among the 10 tools in our best help desk software for small business ranking, HubSpot Service Hub has the lowest verified paid starting price at $10 per seat per month. Prices below are quoted from each vendor's US pricing page.

1. 01

   HubSpot Service Hub

   Small businesses already using HubSpot for contacts or marketing.

   Free plan; Starter from $10 per seat per month for new customers (regular $20); Professional from $100, Enterprise from $175

   Full entry, No. 3 overall

   Starts at

   $10

   Score 8.5

2. 02

   LiveAgent

   Small teams that want chat and email tickets cheaply, with phone support available later.

   Starter $11 per agent per month billed annually (offer, regular $15), up to 5 agents; Team $22, Business $38

   Full entry, No. 4 overall

   Starts at

   $11

   Score 8.4

3. 03

   Freshdesk

   Small teams that want structured tickets, a portal and AI deflection in the entry plan.

   Growth $19 per agent per month billed annually; Pro $55, Enterprise $89

   Full entry, No. 2 overall

   Starts at

   $19

   Score 8.6

4. 04

   Zendesk

   Small teams that expect to grow fast and want the deepest feature set from day one.

   Support Team $19 per agent per month billed yearly; Suite Team $55 with chat and voice

   Full entry, No. 7 overall

   Starts at

   $19

   Score 8.1

5. 05

   HappyFox

   Teams of up to five agents that want SLAs and a knowledge base on the entry plan.

   Basic $24 per agent per month billed annually ($29 monthly), up to 5 agents; Team $49, Pro $99

   Full entry, No. 10 overall

   Starts at

   $24

   Score 7.9

6. 06

   Help Scout

   Teams of one to five agents who mostly answer email and want to start at no cost.

   Free plan for 5 users; Standard $25 per user per month billed annually, Plus $45, Pro $75

   Full entry, No. 1 overall

   Starts at

   $25

   Score 8.8

7. 07

   Hiver

   Gmail-based teams that want shared inboxes without leaving their email.

   Growth $25 per user per month billed annually ($35 monthly); Pro $55, Elite $85

   Full entry, No. 8 overall

   Starts at

   $25

   Score 8.0

8. 08

   Front

   Client-facing teams that run support and account work from shared email.

   Starter $25 per seat per month billed annually, up to 10 seats; Professional $65, Enterprise $105

   Full entry, No. 9 overall

   Starts at

   $25

   Score 7.9

9. 09

   Jitbit Helpdesk

   Teams of up to seven agents that prefer one flat monthly price to per-seat billing.

   Freelancer $29 per month for 1 agent ($24.92 annual); Startup $69 for 4 agents, Company $129 for 7 agents

   Full entry, No. 6 overall

   Starts at

   $29

   Score 8.2

Scores and prices come from our Best Help Desk Software for Small Business ranking, which uses one method for every tool. Questions or corrections: editorial@rankozo.com