Sorted by starting price

6 Cheapest Customer Success Software of 2026

By the Rankozo research desk · Updated November 12, 2026

Among the 10 tools in our best customer success software ranking, HubSpot Service Hub has the lowest verified paid starting price at $10 per seat per month. Prices below are quoted from each vendor's US pricing page.

1. 01

   HubSpot Service Hub

   SaaS teams already on the HubSpot CRM

   Free plan; Starter from $10 per seat per month for new customers (regular $20); customer success workspace on Professional from $100 per seat

   Full entry, No. 1 overall

   Starts at

   $10

   Score 8.4

2. 02

   Akita

   bootstrapped SaaS teams on a tight budget

   Small Teams $49 per month (2 full users, 2 integrations); Growing Teams $99; Enterprise $499; 20% off for annual prepayment

   Full entry, No. 2 overall

   Starts at

   $49

   Score 8.2

3. 03

   Rocketlane

   SaaS teams with long, project-based onboarding

   Standard $49 per team member per month billed annually, minimum 5 team members; Premium $69; Enterprise custom

   Full entry, No. 5 overall

   Starts at

   $49

   Score 7.8

4. 04

   Successifier

   small CS teams managing up to 250 accounts

   Starter $79 per month (50 accounts, 2 team members); Professional $249; Business $499; annual billing gives 2 months free

   Full entry, No. 3 overall

   Starts at

   $79

   Score 8.2

5. 05

   Pylon

   B2B teams that support customers in Slack Connect

   Professional $89 per seat per month on an annual contract; Advanced $139; Account Intelligence add-on $10 per customer account per month

   Full entry, No. 4 overall

   Starts at

   $89

   Score 8.1

6. 06

   SmartKarrot

   account management teams that need embedded BI

   Basic from $15,000 per year (5 users, 2 integrations), billed annually; Growth, Pro and Enterprise by quote

   Full entry, No. 10 overall

   Starts at

   $1250

   Score 7.4

Scores and prices come from our Best Customer Success Software ranking, which uses one method for every tool. Questions or corrections: editorial@rankozo.com