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9 Cheapest Help Desk Software of 2026

By the Rankozo research desk · Updated November 6, 2026

Among the 10 tools in our best help desk software ranking, HubSpot Service Hub has the lowest verified paid starting price at $10 per seat per month. Prices below are quoted from each vendor's US pricing page.

  1. 01

    HubSpot Service Hub

    Teams already on HubSpot CRM that want tickets tied to contact and deal records.

    Free plan; Starter from $10 per seat per month (new-customer discount, regular $20); Professional from $100, Enterprise from $175

    Full entry, No. 3 overall

    Starts at

    $10

    Score 8.5

  2. 02

    Gorgias

    Shopify and other online stores that want order data next to support tickets.

    Starter $10 per month for 50 tickets, billed monthly; Basic $60, Pro $360 (helpdesk only)

    Full entry, No. 10 overall

    Starts at

    $10

    Score 7.8

  3. 03

    LiveAgent

    Small teams that want email, chat and phone in one inbox at a low per-agent price.

    Starter $11 per agent per month billed annually (offer, regular $15); Team $22, Business $38

    Full entry, No. 7 overall

    Starts at

    $11

    Score 8.2

  4. 04

    Freshdesk

    Teams that want ticketing, a knowledge base and AI sessions at a low per-agent price.

    Growth from $19 per agent per month billed annually; Pro $55, Enterprise $89

    Full entry, No. 2 overall

    Starts at

    $19

    Score 8.7

  5. 05

    Zendesk

    Midsize and larger support teams that need omnichannel routing, voice and deep reporting.

    Support Team from $19 per agent per month billed yearly ($25 monthly); Suite Team $55, Suite Professional $115

    Full entry, No. 5 overall

    Starts at

    $19

    Score 8.3

  6. 06

    Jira Service Management

    Teams on Jira that handle internal or IT requests alongside customer tickets.

    Free for 3 agents; Standard from $21.50 per agent per month, Premium $55.28

    Full entry, No. 6 overall

    Starts at

    $21.50

    Score 8.2

  7. 07

    Help Scout

    Small support teams that want a clean shared inbox now and paid workflows later.

    Free plan for 5 users; Standard from $25 per user per month billed annually, Plus $45, Pro $75

    Full entry, No. 1 overall

    Starts at

    $25

    Score 8.8

  8. 08

    Hiver

    Teams that run support from Gmail and want ticketing without leaving it.

    Growth from $25 per user per month billed annually ($35 monthly); Pro $55, Elite $85

    Full entry, No. 8 overall

    Starts at

    $25

    Score 8.1

  9. 09

    Front

    Teams that handle customer email collaboratively across support, sales and operations.

    Starter from $25 per seat per month billed annually, up to 10 seats; Professional $65, Enterprise $105

    Full entry, No. 9 overall

    Starts at

    $25

    Score 7.9

Scores and prices come from our Best Help Desk Software ranking, which uses one method for every tool. Questions or corrections: editorial@rankozo.com