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6 Cheapest Free Live Chat Software of 2026

By the Rankozo research desk · Updated November 9, 2026

Among the 9 tools in our best free live chat software ranking, Smartsupp has the lowest verified paid starting price at $17 per month. Prices below are quoted from each vendor's US pricing page.

  1. 01

    Smartsupp

    Solo store owners who want WhatsApp, Messenger and Instagram next to web chat.

    Free plan for 1 operator and 25 conversations a month; Solo $17 per month billed annually; Plus $25 for 3 operators

    Full entry, No. 8 overall

    Starts at

    $17

    Score 7.7

  2. 02

    Freshchat

    Teams of up to 10 people who want a free shared inbox and a clear per-agent upgrade path.

    Free for up to 10 agents; Growth $19 per agent per month billed annually, Pro $49, Enterprise $79

    Full entry, No. 2 overall

    Starts at

    $19

    Score 8.6

  3. 03

    Tidio

    Small online stores that want chat plus a taste of AI answers and expect light volume.

    Free plan with 50 billable conversations; Starter $24.17 per month billed annually for 100 conversations; Growth from $49.17

    Full entry, No. 7 overall

    Starts at

    $24.17

    Score 8.2

  4. 04

    JivoChat

    Small teams that want website chat plus Telegram, Facebook and Instagram in one free app.

    Free for up to 5 agents; Basic $28 per agent per month billed annually, Professional $42, Enterprise $56

    Full entry, No. 6 overall

    Starts at

    $28

    Score 8.2

  5. 05

    tawk.to

    Small sites that want a chat widget for the whole team at no cost and can live with tawk.to branding.

    Free for unlimited team members; branding removal $29 per month; AI Assist from $29 per month

    Full entry, No. 1 overall

    Starts at

    $29

    Score 8.7

  6. 06

    Crisp

    Solo founders and pairs who want unlimited conversations and an easy move to a flat team price.

    Free plan with 2 seats; Mini $45 per month per workspace with 4 seats; Essentials $95 with 10 seats

    Full entry, No. 4 overall

    Starts at

    $45

    Score 8.3

Scores and prices come from our Best Free Live Chat Software ranking, which uses one method for every tool. Questions or corrections: editorial@rankozo.com