Sorted by starting price

10 Cheapest AI Customer Service Chatbots of 2026

By the Rankozo research desk · Updated November 9, 2026

Among the 10 tools in our best ai customer service chatbots ranking, Intercom Fin has the lowest verified paid starting price at $19 per seat per month plus $0.99 per outcome. Prices below are quoted from each vendor's US pricing page.

1. 01

   Intercom Fin

   Support teams that want to pay only for conversations the AI actually resolves.

   Fin AI Agent $0.99 per outcome; Intercom helpdesk Essential from $19 per seat per month billed annually for new customers (regular $29)

   Full entry, No. 1 overall

   Starts at

   $19

   Score 8.9

2. 02

   Freshdesk Freddy AI Agent

   Teams that want per-agent ticketing and session-based AI at a moderate price.

   Growth from $19 per agent per month billed annually; Pro $55, Enterprise $89; extra AI Agent sessions $49 per 100

   Full entry, No. 4 overall

   Starts at

   $19

   Score 8.3

3. 03

   Zendesk AI agents

   Mid-size and large support teams that want AI and human agents on one ticketing platform.

   Support Team from $19 per agent per month billed yearly; Suite Team $55; automated resolutions $1.50 committed or $2.00 pay-as-you-go

   Full entry, No. 5 overall

   Starts at

   $19

   Score 8.3

4. 04

   Help Scout Envoy

   Small email-first teams that want the lowest published per-resolution AI rate.

   Free plan for 5 users; Standard from $25 per user per month billed annually; Envoy AI add-on $0.75 per resolution

   Full entry, No. 2 overall

   Starts at

   $25

   Score 8.7

5. 05

   Chatbase

   Small teams that want a quick website support agent without a full help desk.

   Hobby from $32 per month billed yearly ($40 monthly) for 700 message credits; Basic $120, Business $400

   Full entry, No. 9 overall

   Starts at

   $32

   Score 8.0

6. 06

   Tidio Lyro

   Small online businesses that want a free start and a fixed monthly AI quota.

   Free plan with 50 lifetime Lyro conversations; Lyro AI Agent from $32.50 per month for 50 AI conversations billed annually; Starter help desk from $24.17

   Full entry, No. 3 overall

   Starts at

   $32.50

   Score 8.5

7. 07

   Gorgias AI Agent

   Shopify and other online stores that want AI support tied to order data.

   Starter with AI Agent $40 per month billed monthly for 50 tickets and 30 automated interactions; $1.50 per extra automated interaction

   Full entry, No. 8 overall

   Starts at

   $40

   Score 8.1

8. 08

   Crisp

   Small teams that want flat workspace pricing instead of per-seat or per-resolution fees.

   Free plan for 2 agents; Mini $45 per month per workspace with 4 agents; Essentials $95, Plus $295

   Full entry, No. 7 overall

   Starts at

   $45

   Score 8.2

9. 09

   HubSpot Customer Agent

   Teams already running sales and marketing on HubSpot.

   Free plan without Customer Agent; Customer Agent included from Service Hub Professional at $100 per seat per month; Starter from $10

   Full entry, No. 10 overall

   Starts at

   $100

   Score 7.8

10. 10

    Botpress

    Teams with developers who want to build custom support agents across channels.

    Free plan with 100 conversations; Plus $150 per month billed annually for 250 conversations; Team $750 for 1,500

    Full entry, No. 6 overall

    Starts at

    $150

    Score 8.2

Scores and prices come from our Best AI Customer Service Chatbots ranking, which uses one method for every tool. Questions or corrections: editorial@rankozo.com