Free plans only

4 Best Free CRM for Small Business of 2026

By the Rankozo research desk · Updated November 5, 2026

4 of the 10 tools in our best crm for small business ranking offer a permanent free plan. Bigin by Zoho CRM scores highest among them at 8.8 out of 10.

1. 01

   Bigin by Zoho CRM

   Small businesses that want pipelines, automations and email in one place at the lowest verified seat price.

   Free plan for one user; Express from $7 per user per month billed annually ($9 monthly), Premier $12, Bigin 360 $18

   Full entry, No. 1 overall

   Paid from

   $7

   Score 8.8

2. 02

   HubSpot CRM

   Owners with one or two people selling who want to start free and add paid seats later.

   Free plan for up to 2 users; Starter from $15 per seat per month (new-customer discount), Professional from $50

   Full entry, No. 2 overall

   Paid from

   $15

   Score 8.7

3. 03

   Zoho CRM

   Small businesses that expect to need forecasting, cadences and deeper automation as they grow.

   See vendor pricing (USD check pending); free edition for up to 3 users

   Full entry, No. 4 overall

   Paid from

   Free plan

   Score 8.4

4. 04

   Capsule CRM

   Teams of one to five who want a tidy contact and pipeline tool with a free starting point.

   Free plan for 2 users and 250 contacts; Starter from $18 per user per month billed annually ($22 monthly)

   Full entry, No. 7 overall

   Paid from

   $18

   Score 8.0

Scores and prices come from our Best CRM for Small Business ranking, which uses one method for every tool. Questions or corrections: editorial@rankozo.com